Return Policy (Refunds and Cancellations)

At Eden Tours, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or book our services.

Information We Collect

• Personal Information: This may include your name, contact details (email, phone number), passport details, payment information, and any other information you provide when booking a holiday package.
• Non-Personal Information: We may collect information such as your IP address, browser type, and usage data through cookies or similar technologies.

How We Use Your Information

• To process your bookings and payments.
• To communicate with you about your bookings or services.
• To personalize your experience and offer relevant promotions or travel packages.
• To comply with legal obligations or resolve disputes.

Data Sharing

We do not sell or share your personal information with third parties, except:

With trusted service providers (airlines, hotels, payment gateways) to fulfill your booking.If required by law or in response to legal processes.For fraud prevention or to ensure the security of our website.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or loss.

Your Rights

You have the right to access, correct, or delete your personal information. For any privacy-related requests, please contact us at:

[email protected] / [email protected]